Gold & Diamond Jewellery Sales Executive

Full Time

Key Responsibilities:

1. Sales Generation:

Assist customers in selecting gold and diamond
jewellery based on their preferences, occasions, and budget.
Promote gold and diamond collections, new arrivals,
bridal jewellery, and customized designs to achieve sales targets.
Explain gold purity (22K/18K), diamond quality (cut,
color, clarity, carat), certifications, and craftsmanship details.

2. Customer Relationship Management:

Build strong, long-term relationships with customers to
encourage repeat purchases and referrals.
Handle customer queries and resolve concerns related to
gold and diamond jewellery purchases.
Follow up with customers after purchase to ensure
satisfaction and future engagement.

3. Store Operations:

Maintain a clean, organized, and attractive display of
gold and diamond jewellery.
Ensure accurate billing, certification handling, and
proper documentation of all transactions.
Support inventory management, stock handling, tagging,
replenishment, and visual merchandising.

4. Market and Product Knowledge:

Stay updated on gold rates, diamond market trends, new
designs, and industry standards.
Educate customers on jewellery care, buy-back/exchange
policies, repairs, and custom orders.
Monitor competitor collections and pricing to remain
competitive.

5. Promotions and Marketing:

Actively participate in exhibitions, festive sales,
promotions, and customer outreach programs.
Collect customer feedback and suggest improvements in
designs, pricing, and marketing strategies.

6. Team Collaboration:

Work closely with the Store Manager and team members to
achieve sales and service targets.
Share customer insights, market trends, and sales feedback
to support product planning and promotions.

Key Skills and Qualifications:

Education: Minimum of a High School Diploma; a Bachelor’s degree in Business,
Marketing, or a related field is an advantage.
Experience:Prior retail sales experience required; experience in gold and diamond
jewellery sales is preferred.
Communication:Excellent verbal and interpersonal skills to clearly explain product value
and certifications.
Sales Skills:Proven ability to meet or exceed sales targets in a high-value retail
environment.
Customer Service:Strong customer-centric approach with effective problem-solving skills.
Attention to Detail:Sound knowledge of gold purity, diamond grading, and jewellery
presentation standards.

Working Hours:

Benefits:

Compensation:

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